International Living magazine
Complaint 198766 Details

  • Date Occurred: 12/12/2014
  • Reported Damages: $36.00
  • Location: Waterford, Ireland

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 12/12/2012, I paid International Living magazine $36.00 USD from my checking account with a Visa debit card. Today is 01/10/2013 and I have not received a single issue from the publishers! The amount I paid was a special introductory offer at the time for a one-year subscription of 12 issues. I have emailed their Customer Service Department at least four or five times, spoken to a representative in the department, and even faxed them proof of the date and amount of my payment. All my effort has been wasted time, because they still deny I paid them anything and have NOT sent me a single issue. I don't care how long they have been in business, about their so called "testimonials," or their dishonest and useless "Ironclad Guarantee." I want a full refund back ASAP and would advise extreme caution to anybody thinking of doing business with them.

Update: 08/28/2013

Case can be closed. Thank you.

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Comments

  • craigb
  • craigb SBID #35f19ece1b
  • Posted 01/10/2013
  • I have proof positive that I was unable to upload, because it was in table form. The line's details show that I paid $36.00 USD on 12/10/2012 (not 12/12/2012 - oops!) to Live and Invest Overseas, the publisher of International Living magazine. It was paid with my Visa debit card and obviously not for only a single sample or regular issue. The company, to date (1/10/2013), has not taken any action to resolve this dispute in an honest or ethical way. Following is actual record from my checking account of the transaction:

    Card Withdrawal Debit Card
    - Card 11 #6605
    - Date 12/08/12 234320100000 8299
    - LIVE AND INVEST OVERSE 443-599-1221 US 12/10/2012

    Education ($36.00)


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  • ILCustomerService
  • ILCustomerService SBID #0b7f8d7d52
  • Posted 01/15/2013
  • Dear Craigb; I would like to assist you further with your complaint. Please email me at [email protected] and we can discuss this matter. There a few companies out there that do similiar products to us, so I fear this may be one. I would like to clear this up for you today.
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Business Profile Summary

  • International Living magazine logo

Company Statistics

  • Complaint Against International Living magazine
  • Complaints Filed: 1
  • Reported Damages: $36.00
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