Federal Pardons Canada
Complaint 197534 Details

Hi contacted Alex Keeling on Aug 13,2011 and started the application to receive a US waiver. I paid the "urgent" option and was told 6/8 months. On two different occassions I receieved an email from Alex giving two dates it was to be done. They have both came and went and here it is has been 18 months and I havent heard anything since Oct 2012 when Carla told me that it was done and we would receive the package in the mail. We have received NOTHING and they will not return emails or calls. I am a Paralegal student and I have since mailed a demand letter for a refund. It will cost me more in the long run but I think small claims is the way to go. If anyone wants to jump in I can help you get started on your own! I did contact the Upper Law Society and they said they dont have jursidiction being Alex is NOT a licensed Paralegal! So contacting them dose nothing! I did contact the BBB too where Carla called me a liar and once I pasted the emails via the BBB she NEVER did respond. This compay is a HUGE scam! I agree we should all pull together and have them shut down. I will be talking to my Paralegal teacher tomorrow about how to go about this and if we can put them on the CTV show Market Place for them to investagate them! Let me know if you are in!!!!