Spokeo.com
Complaint 197268 Details
- Date Occurred: 01/05/2013
- Reported Damages: $23.70
- Location: 556 South Fair Oaks Avenue, Suite 101-179 Pasadena CA 91105
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Hi, I got a subscription from Spokeo.com and it wasnt at all what was advertise. I was expercting way better searches and such. but instead it provided searches i could do by using someones email and it was innacurate.
. I also canceled my subscription and im wondering if or when my money will be returning to my account. thanks.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 23.70
- mercedes SBID #4e956f0a2c
- Posted 01/07/2013
Comments
- Spokeo SBID #626fa296e3
- Posted 01/08/2013
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Dear Mercedes,
I apologize that our service was not up to your standards. I'm sorry to hear that our services did not meet your expectations. For reverse email searches, content posted on social networks varies widely from email to email and as a result, Spokeo cannot guarantee any accurate or full profile information. In addition, Spokeo preserves and protects the privacy terms of all third-party content and does not grant access to private profiles or blogs. Our information depends entirely on the amount of digital footprints left by email users, as well as the privacy settings maintained by the user.
Our Terms of Use states clearly that we are a People Search Engine, and do not create, maintain or modify any of the information you see. Instead, this information is gathered from a multitude of sources, such as social networks, public records, phone listings, marketing surveys and more. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. We are only as good as our sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.
If you would kindly email us at [email protected] with your account information and mention of this advertisement, our staff would be more than happy to help resolve the issue. -
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Company Statistics
- Complaint Against Spokeo.com
- Complaints Filed: 50
- Reported Damages: $3,804.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.