Excelatrim / TotalCleanse360
Complaint 196611 Details

  • Date Occurred: 01/04/2013
  • Reported Damages: $79.41
  • Location: 22100 E. 26th Avenue, Suite 100, Aurora, CO 80019

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

They ship you the product and count 14 days from that date as your "14 day trial" period. Never mind if you don't get the product for 7 or 8 days(in my case). They charged my bank account before my 14 day trial period ended. I got product on the 21st, started taking it on 22nd or 23rd (Christmas holiday). Raspberry ketone pills at Walmart cost on $9.88 for a 28 day supply. They took $79.41 out of my account when I had only been taking the pills for about 9 days. They say they will credit my debit card within 30 days of receipt of the pills I sent back. There is nothing on their website that explains when the 14 days begin. Don't try this product. Go to Walmart and get the same thing for $9.88.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 79.41

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • ExcelaTrim logo

Company Statistics

  • Complaint Against ExcelaTrim
  • Complaints Filed: 96
  • Reported Damages: $11,942.88
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.