BenFranklin.com
Complaint 190666 Details
- Date Occurred: 11/22/2014
- Reported Damages: $83.41
- Location: 165 Cottage Grove SW, Grand Rapids MI 49507
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I placed and order on Nov 22, 2012. On 11/26/2012 $83.41 was removed from my bank account. After several attempts to reach a human by phone, I sent an e-mail to their customer service address and less than 30 seconds, I received a reply. However it's the same response everyone else has gotten:
Good Afternoon,
I apologize that no one has contacted you sooner regarding the order. At this time there has been a shipment delay with the vendor to us. I have no been given any more detailed information other than we are expecting to receive orders any day now. I apologize for any inconvenience, if you would like I can notify you as soon as there is a status update or if you no longer wish to wait for the order I can cancel and issue a refund.
I replied back with the question,
"If I decide to cancel . How long would it be before I got my refund, As quickly as you took it from my account?"
AND YOU GUESSED IT NO REPLY
- Anonymous SBID #58fd5700c6
- Posted 12/13/2014
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Company Statistics
- Complaint Against BenFranklin.com
- Complaints Filed: 76
- Reported Damages: $9,645.50
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