Visionary
Complaint 18339 Details

I purchased 3 groupons for $40 each for myself, my sister and brother. The groupon was for $40 and the savings was $240 off purchase at Visionary for frames and lens. We used our groupons on July 28, 2011 at Visionary store in the Southdale Shopping Center in Edina, MN. I was assisted by the store owner Nina Levitus. After a month my glasses were finally ready and I picked them up. I repeatedly questioned the correctness of my prescription and I was assured they were right. Since I really doubted my glasses were made correctly, we took all three pairs of glasses to the Eye Doctor to have checked. TWO OUT OF THE THREE PAIRS OF GLASSES HAD THE WRONG PRESCRIPTION! We have since tried to get our money back for the two incorrect glasses and have been met by hostile management of Visionary at 1090 Southdale Center Edina, MN and refusal to refund our monies.