LiberaNetwork.eu
Complaint 182254 Details
- Date Occurred: 11/22/2014
- Reported Damages: $86.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased an X5 Styeam Mop from this company on 18/10/12 - Its a SCAM. The X5 Steam kop delivered did not work, i was therefore told to return the product to an address in London costing me £8.80. They are now sayin the product has not been returned - there English is pathetic - i have sent numerous e-mails trying to get my money back but have no Joy. Do not use this site - they are conartists!
- angecav SBID #e73d5c423e
- Posted 11/22/2014
Comments
- Caroline SBID #bd07f60355
- Posted 03/22/2013
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I too ordered an X5 mop from here 13th october 2012. The payment went out, but it never arrived. I emailed constantly and got repeated automated responses back in appalling english saying the server was down and they would respond within 72 hours. I eventually was sent an email to tell me the mop had been delivered (it hadn't) and the proof of posting showed a dodgy signature. I queried it and finally got a response saying it had been mis-delivered but I would get another one soon. I got a mop eventually at the end of November but it had a european plug on the end. I wrote back and asked for an adaptor, I never received it. I emailed again and in December, finally got one. The mop worked ONCE, then the on/off plastic button popped out and it was broken and the water temp never got above hot, certainly not steam. I wrote email after email. I got emails back saying the server was down, they wished me a happy christmas and that the company was closed for 3 weeks over the Christmas/New Year period. I had in the meantime contacted my credit card company, who I had paid through, and I got the money refunded for the mop in January 2013. I have boxed the mop up and sent them an email to ask them to organise collection of the faulty item and have given them 6 weeks (given that they have to come from Italy to get it!) to collect it. This email has been bounced back as undelivered- I wondered if they had gone bust so I looked them up and found all this!
If anyone is just researching buying an X5 mop -DON'T! -
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- Caroline SBID #bd07f60355
- Posted 03/22/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
- Caroline SBID #bd07f60355
- Posted 03/22/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
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Company Statistics
- Complaint Against LiberaNetwork.eu
- Complaints Filed: 2
- Reported Damages: $164.00
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