RentalCars.com
Complaint 177020 Details
- Date Occurred: 09/06/2014
- Reported Damages: $495.00
- Location: unknown online
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
They charged me over £311 simply for cancelling a booking that they didnt have to pay a penny for (I spoke to the person at the Europcar desk on the ground when I turned up for my new Hertz reservation a few days later).
I tried to cancel online as is usual these days, but when I didn't receive any email confirmation after some time I rang them to check - they then said it was within 48 hours of the booking and kept the full amount.
The worst customer service I have ever had. Appallingly deceptive and money-grabbing company with zero principles.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 495.00
- nicky SBID #207ffb71f9
- Posted 11/10/2014
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Company Statistics
- Complaint Against RentalCars.com
- Complaints Filed: 5
- Reported Damages: $1,175.77
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