Vantage Funding
Complaint 167654 Details

I had a check post to my account for $30 from Vantage Funding. I have no idea who this company is or even how they got my information. I called once only to get a voicemail that said all agents were busy and that I could leave a message and someone would get back with me. I left a message a couple of times and never got a call back. Today I called the number again and finally got someone to answer my call. The lady explained that I signed up for some rewards membership and that the $30 was a fee for this membership. I told her that wasn't true and that I wanted a refund of my money as they took my money without my authorization. The lady laughed at me and said "no refunds" cause we have all your information and we can't approve this membership without everything being correct. I relied with you have stolen money from me and I will be getting in touch with my bank to let them know about your scam. She laughed again and said good luck with that. I then asked to speak with a supervior, at which point Sandy Park got on the line and claimed to be a supervisor of Maria Agent number 232. Again Sandy rattled off their standard spill and then offered to send me $100 gas voucher that could be used anywhere. I said no I don't want a gas voucher, I want the money you stole from me. Sandy also said no to the refund and when I told her she wasn't listening she went on and on about the gas voucher. I finally said, never mind I'll be contacting my bank and reporting your company as a Scam. I hung up and immediately called my bank. I am headed in this evening to file a fraud claim against this company. I'm not sure how companies like this are allowed to access so many peoples accounts. How many people think nothing of a $30 charge and just allow this company to keep pulling these funds. Crazy and totally illegal.