Digicel PNG
Complaint 165652 Details

Elsie Minnopu, former Digicel PNG staff told me last week, that is Thursday 4th October, 2012 that Digicel PNG was selling their Blackberry 9300 Curves for K500 (staff price) so I gave her K1,000 last Thursday to grab me two (2) blackberries using a current Digicel staff which unfortunately I do not have his full details but is named Wesley. I assume he may be Wesley Genia Malesa?,if not my bad, only Elsie Minnopu could disclose who this Wesley was. However, I assume this Wesley is attached to Digicel PNG Port Moresby Head Office probably. I believe she took the money and paid it to this guy called (Wesley). For what ever the reasons, the phones were not delivered to me on the same day although she sounded convincing to me that the phones will get delivered to be before the end of that day.

By the end of the day, I was told another story that they will be delivered on Friday 5th October. Friday came, another story came up that the two phones including hers (which she told me that she was buying one for herself) will need to have their phone numbers activated hence they will not be ready until this Monday 8th October, 2012.

This Monday it was another story that she went out to pick up the phones and the guy was not around, she missed him by 30 mins. OK, I was promised that the phones will be delivered by that afternoon. Afternoon came, I waited and asked where my phones were? She said, Wes was on his way and was doing some deliveries at Aon Haus and will drop them off. It was 5.00 by then so she rushed out to get on the office bus to get home.

She asked me to wait in the office so I did and waited until 5.35 pm. I was totalled pissed and I went home without my phones. She called and said, she will go straight to digicel office on Tuesday morning which was the 9th of October and pick up the phones and get them delivered to me.

Yesterday came, Elsie did not turn up to work but made contact with me about mid morning and said, she picked up the phones and have them with her. She will bring them to the office when her husband picks her up.

Anyway, I patiently waited and waited whole day but nothing was forthcoming until later in the afternoon about 4.20 she called and asked if I could go to their place at Jabiru drive to collect the phones. I was hesitant to drive there but made contact at about 4.40 and her phone was switched off or going straight to voice message. I text her and asked her to meet me at vision city at 5.30. I offered for her to catch a cab and get there and I was going to pay for her taxi fares. I went to Vision city thinking that she will be there but she never responded. I waited until 5.50 pm and got totally pissed and angry so I left a nasty message on her phone fumed and frustrated.

Today no contacts and not at work. I just want the truth before it gets out of hand. So to avoid any embarrassment, I want to confirm if Digicel actually receipted for the phones under my name (Ritha Maken x 2 phones @ staff price of K500 each for a total of K1,000) for those two black berries.

I would also like to know Wesley’s full details. Please help me identify who this Wesley is because K1,000 is huge sums of money for me and I gave the money in good faith to receive my products from Digicel. I have not taken delivery of these phones as of this monent.

Sincerely,


Ritha Maisen Maken