Beats By Dr. Dre
Complaint 163919 Details
- Date Occurred: 10/04/2014
- Reported Damages: $250.00
- Location: Ontario
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I sent my headphones back after the broke after 6 months of use, sent them away on the 14th of June 2012 and the arrived on the 18th of June, it's now the 4th of October 2012 and still no returned product. After being filled with more and more lies about the date when I will have them returned, I'm sick of waiting. I've been told many times after calling them on over several different occasions, that they are having troubles processing them and that they will arrive in two weeks which has been changed on me atleast 5 times. This is not a way to run a company, I spent $250 on headphones and $40 on shipping and it takes this long for a return? Garbage
- scott SBID #1be1a2fe76
- Posted 10/04/2014
Comments
- Nataly SBID #7e71a539c1
- Posted 10/14/2014
- Hi Scott, I sent also my son's headphone to the company. We had to follow up after 3 weeks. We had a RMA. Anyway we were told by them that they rarely replace or repair the headphones. They are using this more as a way to get a better design in the future!!!! They admit that the problem my son had with his headphone was something Beats are aware. We come from Quebec but we will see what we can do about this by filling a complaint at the consumer protection.
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Company Statistics
- Complaint Against Beats By Dr. Dre
- Complaints Filed: 19
- Reported Damages: $3,893.95
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