Xlibris Publishing
Complaint 156704 Details

  • Date Occurred: 04/01/2014
  • Reported Damages: $1,000.00
  • !

The complaint is against an online dating profile

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The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I published with Xlibris in August 2010, and twice now I have had difficulty obtaining my royalty fees from Xlibris. The current fiasco dates from Q1 2012, so basically I'm still waiting for my April payment from you. despite over 30 emails and 10 phone calls no body returns my calls. This is a copy of the last email I received from them on the subject dated 11th September 2012.
"Hi Chris,
Finance has been informed of your request to be paid via EFT. Another follow-up has been made earlier today. We will continue to reach out to them until we will be able to finally resolve this one.
Again, we are so sorry for all this. You have indeed been very patient with us. Thank you for letting us work on this for you.
Pamela Blake"

So, 5 months of delays in paying me, Xlibris are more than keen to take money prior to publishing, but when it comes to paying it's sadly an completely different story.

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  • Christopher
  • Christopher SBID #7862545e7f
  • Posted 11/04/2014
  • As a result of non payment of my royalties, I am in pursuance through the law courts for my fees with daily accrued interest from April 1st 2012.
    Xlibris Publishing have now been issued the writ, to date they have yet to respond.
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Business Profile Summary

  • Xlibris Publishing logo

Company Statistics

  • Complaint Against Xlibris Publishing
  • Complaints Filed: 20
  • Reported Damages: $1,715,572.34
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