Home Depot Lorain Ohio
Complaint 156016 Details

I do not recall the dates or the time as I was led to believe the issue was resolved.
But here is the case ,,,I purchased a new window to replace a broken window in my home ,They sent a guy out he measured the window and gave me a contract to sign ,He explained the window was a special order ad even though it was a small window it would cost $600,00 or more ,with some reservation I signed the contract . some time latter they called and made a appointment to install the new window On the appointed date I sat home all day and no one showed up ,I called them and they had changed the date so again
I sat home waiting for them to show up ,,no good they never came ,so now my front room is soaked from rain and when I called the manager at the local Home depot he never came to the phone ,So in desperation I took out the broken glass and frame had another company put in a new glass for $35,00
Home depot called and demanded I pay for the new window I said I will pay for the window being made but not the installation because it never happened ,and I want the new window If I pay for it Now they are still sending me statement on late fees etc ,I always liked this Co but now I’m can not believe my ears or eyes ,The local store manager is no where to be found,I dont have the window and I dont have the instalation why should I pay for it ????
Majestic marine Phone (Personal Information Removed)
Capt R A Jaycox
(Personal Information Removed)