TrialPay
Complaint 155330 Details
- Date Occurred: 09/08/2014
- Reported Damages: $7.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My antivirus company (Avira) sent me an ad to upgrade for free if I accepted a TrialPay offer from one of their sponsoring companies. I chose the Netflix trial. After completing the deal with Netflix there was no "linkage" back to TrialPay or Avira to complete the deal. I sent proof (a confirmation email from Netflix) to TrialPay. Now they are denying my claim.
- Anonymous SBID #cb3e71ce07
- Posted 09/08/2014
Comments
- TrialPaySupport SBID #353a34a7ae
- Posted 09/19/2014
-
Thank you for bringing our attention to this issue.
Typically partner offers are processed automatically through our system, however, we do have a receipt process implemented for those transactions which did not credit. In the case of Netflix offers, our team forwards all inquiries to their team for verification. At this time, it is left to the discretion of our advertising partner to determine which customers have eligible offer completions. In order to provide you additional information, please contact us directly at
[email protected] with this post's URL link. This way, we can locate your account history with TrialPay and better assist you with this matter.
Please let us know if you have any additional questions or concerns.
Best,
Paola
TrialPay Customer Support -
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Company Statistics
- Complaint Against TrialPay
- Complaints Filed: 93
- Reported Damages: $7,647.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.