Avangate Media Crawler
Complaint 155111 Details

  • Date Occurred: 09/06/2014
  • Reported Damages: $29.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was searching for a specific file and kept finding several versions at http://www.n8fan.net/item/answers-to-ladefoged-a-course-in-phonetics-exercises/ . When I went to download it defaults to MediaCrawler.com saying that I need to purchase a trial to download. I did - the files are NOT available in any form on Web Crawler. When contacted Customer Service - stock form letters, which indicate they have violated non of their policies. All MediaCrawler has available is what I can google and download myself. No resolution.More importantly, the one month trial is automatic renewal, and there is no notice! Finally was able to get them to cancel that, but I put on a bank alert even though I have a confirmation letter from Avangate. Be careful - this was a complete waste of money.

Be careful of n8fan.net as well - appears to be a fraud as well. Media Crawler has no access whatsoever, despite the default to sign up.

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Comments

  • MediaCrawler
  • MediaCrawler SBID #31515ad401
  • Posted 09/14/2014
  • I'm a support team member of Media Crawler and want to inform you that
    we are always acting according to the Terms.
    Please check on it as every customer is to accept our TOS before
    purchasing the service (monthly subscription in your case):

    http://www.media-crawler.com/en/tos.html

    As you can see on our web site there no files to be downloaded as we
    do not store or sell them.

    The service is about providing direct access to get downloads
    located all over the Internet.
    Thus if relevant file downloads are available in the Net, you will get
    them.

    Also we are always ready to help our customers to resolve any issues
    occurred while using our software:

    http://www.media-crawler.com/en/cc.html

    By following this link you will be able to contact us directly and get
    replied in nearest time.
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Business Profile Summary

  • Avangate Media Crawler logo

Company Statistics

  • Complaint Against Avangate Media Crawler
  • Complaints Filed: 147
  • Reported Damages: $83,557.95
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.