Bp Express Shopping Ltd - Petrol Service Stations in Redhill RH1 6QS
Complaint 155085 Details

  • Date Occurred: 09/07/2014
  • Reported Damages: $0.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Complaint: Illegal practices – costumers short-change
Ref: Bp Express Shopping Ltd - Petrol Service Stations in Redhill RH1 6QS
Hillside Service Station
Brighton Road

Dear Sir / Madame

As a frequent client of this petrol station mainly for goods related to M&S food court, I have in various occasions been victim of short change by the staff in this shop.

In three different occasions I requested the shop attendants to review the change as they - specifically two members of staff have intentionally given short change when paying in cash. In the past, I was asked if I wanted to have one of the 2 for 1 offers as I was taking one of the products although I had declined, but anyway I was charged for the 2 for 1 offer, when I realised outside the shop I had to come back to request my change back.

Today 07/09/2012 at17:27, I decided to pay in cash and since I do not trust the staff services I requested my receipt, again in this occasion I was £0.50 short in change. The amounts are irrelevant but the principle is the reason why I am writing to you. Over and over and over again these individuals continue to offend BP's and M&S's clientele.
When I requested my complete change back, the shop attendants review the change and without any comment gave me the correct change back.

It is evident that this is an institutionalised practice and although it is difficult to prove I kept my receipt from today's shop which contains the date, till details – with a name quite different from the nametag used by the shop attendant today- so I believe you can identify specifically who was in the shift providing this unsatisfactory service.

I have been reviewing various local posts on internet regarding this practice and it seems that I am not the only one that has been short-changed over and over and over again.

I would like you and your company to begin a staff audit and a complete investigation in this practice, I believe that under consumer law my rights are not been respected.

Do You Have a Complaint?

Submit a Complaint


There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Bp Express Shopping Ltd - Petrol Service Stations in Redhill RH1 6QS logo

Company Statistics

  • Complaint Against Bp Express Shopping Ltd - Petrol Service Stations in Redhill RH1 6QS
  • Complaints Filed: 1
  • Reported Damages: $0.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.