Harvey Norman Loganholme
Complaint 153543 Details

  • Date Occurred: 05/07/2014
  • Reported Damages: $1,500.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a bed which I was advised would take approx a month that arrived two months later and it was the wrong bed. I only noticed it was the wrong bed when the delivery guys had set it up and were about to leave.
I called to advise and was told to keep that bed and they would get the manager to call me back.
When I spoke to the manager I asked her if she could let me know how long it would take this time for the new correct bed to arrive and also if I can get some sort of compensation.
By the time she got back to me she advised that it would take approx 4 wks and I said thats no good as I will be moving out by then. She got irrate when I asked for a discount advised Im being unreasonable and that I would need to pay for cleaning of the old bed and that she is going to be out of pocket for deliveries. She yelled at me so I hung up. She did promise me $100 off and Ive never received that nor have I heard from her again. I rang head offce and they said they would look into it and no word. Im left with a bed I did not order and apparently I cant do much as Harvey Norman is a franchise so if the manager thinks shes right then shes right......well I think not!

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Business Profile Summary

  • Harvey Norman logo

Company Statistics

  • Complaint Against Harvey Norman
  • Complaints Filed: 6
  • Reported Damages: $8,139.00
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