Legacy Holding Group
Complaint 15193 Details

I CONTACTED LEGACY HOLDING ABOUT A MODIFICATION AFTER SEEING AN ADVERTISEMENT PROMISING LOWER PAYMENTS, FIXED INTEREST RATES, AND EVEN A PROGRAM THAT WOULD GIVE ME A GRANT TO WIPE OUT THE 20% LOAN ON MY MORTGAGE. I HAD TO SEND THEM $1500.OO UP FRONT THEN THEY DRAFTED $730 IN TWO PAYMENTS FOR THE NEXT 60 DAYS. THEY SAID THEY WERE WORKING ON A MODIFICATION AND CALLED EVERY OTHER WEEK WITH NO UPDATED NEWS. THEY DID GAURANTEE ME THAT IF THEY DID NOT GET AN AGREED UPON MODIFICATION THAT I WAS HAPPY WITH I WOULD GET A REFUND OF $500.00. HOWEVER FIVE MONTHS LATER I GOT MY FORCLOSURE PAPERS AND LOST MY HOME. I HAVE CALLED EVERYDAY SINCE AND THE ONLY PERSON I CAN SPEAK WITH NOW IS THE RECEPTIONIST THAT ANSWERS THE PHONE. THE SUPPORT DEPT WONT RETURN MY CALLS, THE ACCOUNTING DEPT NOR ANY OF THE HEAD MANAGERS. I HAVE FAXED THEM A REQUEST AND EVEN SENT A LETTER CERTIFIED MAIL AND STILL NO RESPONSE.