TrialPay
Complaint 139196 Details

I was directed to trialpay.com in order to obtain television fanatic free of charge. You have to complete one of their online offers and you will be credited by getting a link to whatever you wanted to buy for free. I did as instructed and joined Mystery Guild Book club. The site stated that that particular credit would be credited instantly. I went back to the original site and it asked if I had completed the offer. I clicked on yes and it took me to a page that stated they had not received anything from trialpay and to refresh the page after 5 minutes. I did and still got the same message. The rest of the day and night I continued to "refresh" my page only to get the same message. The next day, (I had left that page open) I go to refresh the page and it disappears taking me to the home page. I contacted trialpay.com and explained that I had purchased the Mystery Guild membership and didn't receive credit. I get the automated standard of "we received you email and someone will respond within 24 hours". So a day later I get an email from trialpay that asks me to forward the introductory or welcome email I got from Mystery Guild along with account number. I do as instructed. Of course I get the automated email that they will respond within 24 hours. The next day I get yet another email from trialpay requesting proof of purchase. Same wording and all as the first one I got. I again send the welcome letter showing I did fulfill my obligation. Another automated msg of receipt. The next day I get it again...send proof along with account number. Again I resend the welcome letter with a note attached to the top saying that this is the 3rd time I have sent this. Automated response. Today I check email and here is the same email again from trialpay stating to send copy of welcome letter. grrrrrr I simply wrote them back and told them that It was apparently a scam and I would be reporting them on sites such as this so others won't get ripped off or fall into the same trap. Oh... and I also got an automated message of receipt for this one too.