Direct TV
Complaint 13390 Details
- Date Occurred: 08/15/2013
- Reported Damages: $470.30
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
in July i rec'd a flyer for direct tv serv. for 29.99 a mo. at that time I called & i told the rep that if there was a contract i would not take the service. i told the rep. i might have the serv. for 1, 2, or 3 mo. i kept the serv. one mo. i did not like the tv service nor the remote and called to have it disconnected. i then rec'd a statement with a charge of 470.30 for disconnecting serv. i called direct tv and discussed the issue with a rep. i thought it was resolved. today i checked my bank acct and there was a withdraw of $470.30 by direct tv. i called direct tv and spoke with 3 reps and 1 supervisor. they would not credit the charge back to my acct. The Rep. said i gave them my atm # and it states on the back of your statement they will keep the acct # to apply charges if you disconnect or do no pay your bill. I rec'd one statement which was double the charge the flyer stated. i asked each person i spoke with to pull the recording when the service was sold to me and it will show that i clearly stated i would not take the serv. if there was a contract as i knew i could not fulfill a contract. There has been a big misunderstanding or maybe i was delibertly mislead. i am low income and need this money back today. I feel like money has been stolen from me. I am on SS Disability Income. Please help.
- susan SBID #8bc3f1c002
- Posted 08/19/2013
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Company Statistics
- Complaint Against Direct TV
- Complaints Filed: 193
- Reported Damages: $140,097.06
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