Agoda
Complaint 131699 Details
- Date Occurred: 05/25/2014
- Reported Damages: $465.10
- Username: gloriarene
- Email: [email protected]
- Location: NSW Australia
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On the 23 of May 2012 I booked a hotel in Bangkok with Agoda, Agoda asked me for my visa, ten mts later I found a better hotel location and I went back to Agoda to cancel my booking Agoda accepted sent me e mail with cancellation on my account history but after a month a bank statement shows Agoda did not refund the money when I contacted Agoda they blamed the hotel for holding the money $465.10 I was advised by my bank manager that Agoda itself keep the money.
Agoda excuse is that hotel policy is "Failure to arrive at your hotel will be treated as a No-Show and no refund will be given" is not if you cancelled it after 10 mts with Agoda consent, Agoda kept SNEAKY quiet, Agoda staff are dishonest; when you give them your visa they bully you with dishonest transactions and abuse of trust, dishonest people that cowardly hide behind a website. Be Aware!!!!
Gloria Perez
- gloriarene SBID #439f5df09d
- Posted 07/03/2014
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Company Statistics
- Complaint Against Agoda
- Complaints Filed: 11
- Reported Damages: $3,012.14
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