Roomster.com
Complaint 12986 Details
- Date Occurred: 07/05/2013
- Reported Damages: $29.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought a 3 day $5.95 membership. Four days later my credit card was charged $29.95 for a full month membership. And it would continue to be charged monthly if I didn't notice.
I never wanted or authorized the $29.95 membership. I wanted and paid $5.95 for 3 days.
They said that in the fine print - which IS NOT presented at the time of the $5.95 purchase - it says that if you don't cancel the membership within the 3 days, you get billed for a full month ongoing.
This fine print is provided when you first sign up to use the site under a FREE membership. They do not provide this fine print at the time of the $5.95 purchase.
This is a highly unethical way of doing business.
Please let me know if you managed to get a refund for the $29.95. Then I will pursue this further. I was turned down for a refund.
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Company Statistics
- Complaint Against Roomster
- Complaints Filed: 69
- Reported Damages: $10,961.89
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.