World Wide America Travel. com
Complaint 122027 Details

Purchased trip to Washington DC paid for it on May 18, 2012 and was told my packet would be mailed to me shortly. I have attempted to access thier customer service phone number of 888-400-3957 mail box is full. Attempted to contact the supervisor on the email they sent me 888-600-9852x1331 a Mike Gonazlez General Manager-mail box is full, Called the 1-888-659-5584 reservation desk who are rude and unhelpful and state they do not have a supervisor to talk to. I asked for thier mailing address and was told that they could not give it to me, I did finally get that maybe out of Georgia or California. My agent's name is Jason Brown at extension 177 who swears that he will make this right- so far nothing. They have taken the money from my bank account- it may be a pricy lesson but I should warn others that they are jerks, liars and do not make good on thier word. I will follow up with the Attorney General of my State and continue to pursue this until I get my money back or what I paid for. I have cell phone records of every call I have made to show that I have attempted to get some resolution- at one point I had to have a friend to call in and amazingly she was transferred to a Jason Brown who allegedly wasn't in there a minute before. They will take your money but not deliver!!!