DermaPure
Complaint 121953 Details

I ordered a 30 day sample of DermaPure on 4/29/2012 and paid shipping of $4.95 on my Master credit card. Since it was a 30 day sample, I did not notice that in the fine print, I had to call them within 10days to cancel or they would send another shippment. This they did on May 13, 2012. That shippment arrived today JUne 5,2012. It was already posted on my credit card bill as of May 13th that I received on 5/28/2012. That is not a thirty day trial period. It took several calls to get through to them. When I said I had not ordered the second bottle I was quoted the fineprint line. I told the woman who finally answered the phone to cancel my account. I had to tell her three different times and each time she tried to sell me other product at a so called discounted price. The product dose not live up to its advertizing and the price for 1oz is outragious.