Enterprise Car Rental
Complaint 118503 Details

  • Date Occurred: 05/10/2014
  • Reported Damages: $13.70
  • !

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They charged me 13.70 for fuel when I was only supposed to bring the car back at 3/4. I drove 160 km in a Nissan Altima and I put in 15.00 which put the level at a little higher than 3/4. I even left the fuel receipt on the console so that the service clerk could see that I put fuel in. They obviously topped up the fuel in the tank and charged me for it. If you are putting in only 13.70 in the tank at fuel prices over 1.00 a litre, then it proves that that it was at least 3/4 full when I brought it back.Why would they only fill the car less than full? Most fuel tanks for a car this size is no more than 60 liters. They charge you for fuel you dont use, and if you fill up the car more than required, there is no recourse for a refund.

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Business Profile Summary

  • Enterprise Car Rental logo

Company Statistics

  • Complaint Against Enterprise Car Rental
  • Complaints Filed: 12
  • Reported Damages: $19,899.65
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