Genie Bra
Complaint 10615 Details

infomercial regarding genie bra 3 bras 3 free 59.99. but if you call right now you will get the 3 black,white and nude for 29.99 and another set of 3 FREE.It was going to cost 12.95 S&H for both sets individually plus 1.99 each for 6 sets of pads.I was told I had to buy 6 because the other 3 were part of the special etc. I was told the total would come to 67.83.So I get the bill for 97.91 and call the # on my credit invoice 9732875154.They tell me they never have a special they always sell at $59.99. It must have been another seller I called. I said how could i have called another seller when i'm calling the # listed on my credit card? She gives me 800# which refers me back to 973# for any ?"s on billing. I called back 18003698185 and spoke to a woman who says they never have specials for 29.99 3 free. They sell 29.99 for 3 but its misleading because it's the same as buying 3 and 3 free for 59.99. So I said then what was the big deal about if you call right now you will get this special offer. She said I must of misunderstood both the commercial and the person who took my order. I said how could I have misunderstood her when she charged me 1.99 for 6 pads because i had to pay for the 3 FREE as part of the deal??? If I was buying 3 for $29.99 then i should have been able to buy 3 with and 3 without. Then she apologized for the woman i spoke with misleading me. So now I told her I would return 3 of the bra's and she said I would have to send back all 6 because they had the sale listed as me having bought 3 and 3 free for 59.99. What the heck happened to the 29.99 for 3 we discussed???? NEVER AGAIN!!!!! Oh and also.. when i dialed the 973# I got a mssg saying the wait would be one minute. Then I got voice mail that cut me off after 15 seconds. I called back mssg said the wait would be one minute 5 minutes later i got mssg saying sorry for inconvenience but store was closed hours were 9 am to 8pm Monday-Fri..as it was 4:04pm I called back. Then the run around with a live person began.