TrialPay
Complaint 101721 Details
- Date Occurred: 04/13/2014
- Reported Damages: $120.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I moved from the UK last summer and have been resident in Colombia since September. My UK bank account is not so active now and it is therefore only now that I have just noticed that I have lost £10 per month for at least the last year! (I haven't got access to bank ccounts before 12 months as yet so the orginal date of this scam I am unsure of) Clever bastards! By deducting a small amount each month, I had not noticed this debited item amongst a host of other transactions, until this month when now there are far fewer deductions from my account. I phoned my UK bank and asked them to immediately stop this regular debit but they said this is not a fraud...I must have ticked a box on some internet transaction over a year ago to authorise such payments. I certainly never intended to agree to such a scam!
- Tony SBID #d72cce2a22
- Posted 04/13/2014
Comments
- TrialPay_General_Support SBID #c6b86c85ea
- Posted 04/13/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
- TrialPaySupport SBID #0a51e0164e
- Posted 08/21/2014
-
Dear Tony,
We were alerted to the post that you have made to this forum and
wanted to contact you as soon as possible to try to offer our
assistance. We would also like to note that TrialPay has never had any
recurring membership fees associated with our service. We ast as a
transactional advertising resource and direct payment processor for
thousands of merchants world wide.
In order to best assist you with the concern you raise here we will
need you to email our payments support team directly by visiting our
payment support site: http://www.trialpay.com/credit-card-charges/. We
are requesting that you contact us via the link mentioned to ensure
that your personal details are secure and not displayed on a public
forum.
It will help us expedite your concern if you provide the following
information when you submit the support form:
1) Name as it appears on your card.
2) *Only* the last 4 digits of the credit card used and Credit/ Debit
Card type e.g. Visa, Master Card, Amex
3) The charge description for the charges in question as seen on your
bank statement. Please Note: TrialPay charges have as "tlpy.co" as
part of this line item description.
4) Date and amount deducted of the first transaction and date range if
available.
With this information we will be able to look at your card activity
within our system and help answer any questions regarding the nature
of the unauthorized charges.
Regards,
TrialPay Customer Support
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Company Statistics
- Complaint Against TrialPay
- Complaints Filed: 93
- Reported Damages: $7,647.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.