Company Details

Bargain Room

  • Bargain Room logo

  • Bargain Room Summary

    .
    I called Bargain Room at 240-499-8076 on 4/11/2013. Unfortunately, no one was available, however, I did leave a voice mail. I alerted Bargain Room to their public profile and consumer complaints that have been posted to Scambook. I await their response.

    Information about Bargain Room was first submitted to Scambook on Nov 23, 2014. Since then the page has accumulated 134 consumer complaints. On average users reported $149.85 of damages. Scambook's investigation team reached out to this company a total of 10 times, Scambook Investigators last contacted them on Apr 11, 2013.

  • Company Information

  • Address:
    • Attn: Legal Department
    • 120 Gibbs St. #471
    • Rockville MD 20850
  • Website:
  • Phone:(240) 499-8076
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating

Company Statistics

  • Complaints Unresolved
    134
  • Unresolved Reported Damage $20,229.27
 
 

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Recent Comments From Company Reports ▼

  • Bargain Room Complaint 185940 for $200.00
  • Lueann
  • Lueann SBID #2d4725c0a3
  • Posted 12/19/2014
  • As in all shopping done on the internet,you can't see what you have bought till you get it..Out of 5 of my orders from Bargain Dollar I was completely unhappy with 1..1 I was some what unhappy with..I can deal with it..It was $12.00.. And the other 3 pair of earrings was made of great Quality 2 pairs the stones color was lighter color than they have been, but they are beautiful..So I am happy with those..And yes I will shop Wisely again at Bargain Room.
    • Was this helpful?
  • Bargain Room Complaint 185940 for $200.00
  • Lueann
  • Lueann SBID #2d4725c0a3
  • Posted 12/19/2014
  • I want to thank Jack at Bargain Room for working with me in the last 2 weeks on getting my earrings returned and my money 100% refunded to me. He also apologized in the delays of anyone being able to assist me and for any inconvenience it caused me. Jack was very polite and very fun to talk to in some our emails. I have no further issues with Bargain Room they have done what they said they would do as my Return called for.
    Also on Facebook I see them answering more Customer complaints and assisting.They also get very involved with the customers there and that is fun and makes you want to be there. As I have bought other items from them and they were of good Quality!
    Thank you Lueann Garcia
    • Was this helpful?
  • Bargain Room Complaint 185940 for $200.00
  • Lueann
  • Lueann SBID #beca02cfb7
  • Posted 12/02/2014
  • I also have told you that I took them to my personal Jeweler and his exact words was They are the Poorest Quality of Jewelry that he has ever seen in his years of business. Along with having a loose diamond!! Other people that baught the same earrings descibed them on the facebook page as looking like something you would buy out of a bubble gum machine.So there is a serious problem with your staff getting in touch with customers such as myself on returns. I am not the only one,It has been all over the Facebook page.You guys come in see all the bad and delete that and then start barring all those people from posting in there.I have watched that room non stop since Friday Night basicly.So there are excuses I have done my part of what I am suppose to do.
    Thank you.It is Christmas, I am not able to get and go shopping like most so I turn to the computer to do mine and then I am taken advantage of like this is unexceptable by all means.And the way that some of your staff talks to people on facebook is very unprofessional,that I have seen her this past few days.Do I believe you are Lagit? No.. Now your Web Site is showing encrypted as well,on everyones computer. This is just more proof of a Scam.And False advertisement of previous prices before the price cut!! And the Quality is Horrible,I know I have recieved 3 of my 5 orders now.
    • Was this helpful?
  • Bargain Room Complaint 185940 for $200.00
  • Lueann
  • Lueann SBID #beca02cfb7
  • Posted 12/02/2014
  • I sent many messages to your staff and placed many attempts on facebook complaining as well did many others. And in doing so, all my post was deleted and then I was barred from posting in there on Saturday. So I have done these steps as your instructions as on numerous times thru the website and on FaceBook.
    • Was this helpful?
  • BargainRoom.com Complaint 183344 for $1,000.00
  • BargainRoomCS
  • BargainRoomCS SBID #36a0f445a3
  • Posted 11/24/2014
  • Christine,

    I'm sorry that you are frustrated with our $1 Bargain promotion. I can assure you that 100% of our $1 Bargains have been won by actual customers and all have/will be shipped out. Our tech team monitors every $1 Bargain for scripts and bots. The average $1 Bargain has been selling out in about 20 seconds, so you definitely have to be very quick. You can store your address by going to the "My Account" page and clicking "Saved Addresses" which should get your checkout time down. Due to the number of complaints we received about our current format, we are changing the $1 Bargain to a raffle system some time next week. This will give all users an equal chance to win and not reward the fastest typers. I'm confused about your reported $1,000 in damages since the $1 Bargain is totally free to participate in. If you have any additional questions please feel free to contact me at [email protected]

    Thanks,
    Mike
    Bargain Room Customer Support
    • Was this helpful?
  • Bargain Room Complaint 195558 for $304.00
  • FrogLegs77
  • FrogLegs77 SBID #a256b48d96
  • Posted 01/06/2013
  • We have ordered numerous items from BargainRoom.com, and have been very pleased. The jewelry we took and had it apprasied, and everything was exactly like they stated on their site. The 1/2 caret diamond earrings, and watches, and necklaces, were all good quality. We ordered 7" Pandigital Tablet, and it was missing the directions, and they refunded back some of the money plus sent another tablet and two sets of instructions. So we have been very pleased. Every time we have contacted them, they have responded promptly. The only thing we do not like is the $1Deals. We have yet to get even a ticket number, on that. So no matter how well planned they thought that was, it's not working! So I do not know if that is legit or not, because we have had no luck with that.
    • Was this helpful?
  • Bargain Room Complaint 192624 for $9.00
  • BargainRoomCS
  • BargainRoomCS SBID #77a0a08d31
  • Posted 01/02/2013
  • Dearest customer,

    I am oh so sorry to hear that what you went through and I'll be sure to follow up with our Customer Service Department to ensure something like this doesn't happen again.

    In the meantime, I can certainly look into processing a refund for your personally. Or alternatively, we may be able to replace the product for you as well. Would you kindly shoot an email my way at [email protected]. Please include your email with which you signed up on our website as well as the product ID (if you have it handy of course).

    We sincerely appreciate your feedback and look forward to hearing from you soon.

    Kind Regards,

    Charlotte
    Social Media Manager | Bargain Room Inc.
    www.bargainroom.com
    • Was this helpful?
  • Bargain Room Complaint 193320 for $179.00
  • BargainRoomCS
  • BargainRoomCS SBID #77a0a08d31
  • Posted 01/02/2013
  • Hi there Jlaw!

    I'd be more than happy to look into this for you darling. Would you kindly shoot an email over my way, it's [email protected]. If you could include your order ID as well that would help immensely.

    Let us get this resolved for you asap. And thank you very much for your feedback on the earrings, we'll be sure to keep it in mind as far as future dealings with our vendors go. We do truly appreciate customer feedback and take these sorts of matters very seriously. So much so that pretty soon we'll have the functionality on our site for you to up-vote and down-vote products as you see fit as well as leave reviews for others too! Be sure to check back for this. ;)

    I look forward to hearing back from you soon so that we may resolve this issue.

    Cheers,

    Charlotte
    Social Media Manager | Bargain Room Inc.
    www.bargainroom.com
    • Was this helpful?
  • Bargain Room Complaint 193512 for $67.00
  • BargainRoomCS
  • BargainRoomCS SBID #77a0a08d31
  • Posted 01/02/2013
  • Dear Shirley,

    I am oh so sorry to hear that what you went through and I'll be sure to follow up with our Customer Service Department to ensure something like this doesn't happen again.

    In the meantime, I can certainly look into processing a refund for your personally. Or alternatively, we may be able to replace the product for you as well. Would you kindly shoot an email my way at [email protected]. Please include your email with which you signed up on our website as well as the product ID (if you have it handy of course).

    We sincerely appreciate your feedback and look forward to hearing from you soon.

    Kind Regards,

    Charlotte
    Bargain Room
    • Was this helpful?
  • Bargain Room Complaint 193569 for $0.00
  • BargainRoomCS
  • BargainRoomCS SBID #77a0a08d31
  • Posted 01/02/2013
  • Hi there!

    Did you know we have a return policy for most goods on our website? No questions asked if you're unhappy with the product as well. Kindly shoot me an email at [email protected] and I can certainly look to see what we can do for you!

    We do thank you for your feedback as well, it's with this that we're able to decide which vendors to proceed with bargains available on our site in the future. Pretty soon, we'll have the functionality on our site for you to up-vote and down-vote products as you see fit as well as leave reviews for others too! Be sure to check back for this. ;)

    I look forward to hearing from you soon!

    Kind Regards,

    Charlotte
    Bargain Room
    • Was this helpful?
  • Bargain Room Complaint 193870 for $297.00
  • BargainRoomCS
  • BargainRoomCS SBID #77a0a08d31
  • Posted 01/02/2013
  • Hi Xiang,

    Oh my, our sincerest apologies. We can definitely look into processing a return for you on those. Would you kindly shoot me an email at [email protected]. Please include either your order I.D. or the email address with which you signed up on our website with. We'll get this amended for you asap.

    With any piece of jewelry for our site, you have a 30 day no questions asked return policy attached. We'll ensure that we look to see what happened in this case.

    Best Regards,

    Charlotte
    Bargain Room
    • Was this helpful?

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