GoldSupportCenter.com
Complaint 97437 Details

  • Date Occurred: 03/03/2014
  • Reported Damages: $40.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have seen that I lost over $40 from a subscription to a website called " goldsupportcenter.com", but I never subscribed anything to it. On top of that I checked out all my emails and none of them works with this subscription and when i asked them some news they did not answer

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Comments

  • deuxglaces
  • deuxglaces SBID #a382761d6b
  • Posted 04/17/2014
  • Hi Luca - I have similar problem with debits to my bank "goldsupportcenter" for approx £25 per month - no idea what this is about - cannot find an account at goldsupportcenter.com
    Have you had any sucess - would welcome any ideas about this. Thanks
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  • Luca
  • Luca SBID #ba7191f1b8
  • Posted 04/17/2014
  • Hi deuxglaces, the website helped me: they found out i had a membership with "originalhardcore.com" (even if i couldnt find it with my email account)... they found it out and blocked it for me, i hope they can do the same for you, too.
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  • deuxglaces
  • deuxglaces SBID #8689715dd1
  • Posted 04/24/2014
  • thanks Luca - i've tried emailing from the website but not had a reply - cannot log in to cancel because I don't know what I've inadvertantly subscribed to - did you just email or did you have to call? thanks doug
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  • rmbrattica
  • rmbrattica SBID #484dcad930
  • Posted 04/29/2014
  • i just noticed that i also have these charges on my account for feb and march at $39.95 each and i did not sign up for any membership. this month however, i was not charged by them yet, but by hmchelp.com which has the exact same website just in a different color. did they actually stop charging you after you got in touch with them? what info did you need to give them, and did you call or email them? i would really appreciate any help you can give here.
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  • deuxglaces
  • deuxglaces SBID #8689715dd1
  • Posted 05/10/2014
  • hi rmbrattica

    I've now had the same thing - I've been billed by hmchelp but not goldsupportcenter - wtf? this is really getting me angry - have you found a way to stop the payments - they don't reply to my emails at all but you can't log on to the site either since I never received an email with so called "membership" details (for a site i never signed up to!) please help if you can! thanks
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  • iron
  • iron SBID #2a7a9182fb
  • Posted 05/21/2014
  • Guys, I have the same problem with this "goldsupportcenter.com", then I called them and they said they'll blacklist that freaking website for me but cannot do refund, I am just wondering how they got my infos at the first place. They started to charge me since feb this year and I had to pay for the two months which I am sure I didn't subscribe anything.
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  • deuxglaces
  • deuxglaces SBID #8689715dd1
  • Posted 05/21/2014
  • Hi Iron - seems we have experienced the same problem: like you I would like to know where or how they obtained my banking details!

    Who did you call? I have emailed to both goldsupportcenter and to hmchelp via their respective websites but have never received an answer. Problem is that I'm in Europe not the US

    Any help will be much appreciated - Thanks

    deuxglaces
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  • iron
  • iron SBID #c616bf6097
  • Posted 05/22/2014
  • Hi deuxglaces - Their number is 877-530-5164 (you might need to dial 1 before that since you're outside of the states).
    At first I contact my bank and they gave me this number. I believe this "goldsupportcenter.com" is working with the porn site
    which is based in Atlanta, Georgia. I called them 4 or 5 times until I could finally reach someone. They said the only thing
    they could do is to cancel my membership (which I've never subscribe) and blacklist that website for me. But I'll keep a close eye on my next
    month's bank statement if they continue to charge me then I will consider changing my credit card infos. Good luck!
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Business Profile Summary

  • GoldSupportCenter.com logo

Company Statistics

  • Complaint Against GoldSupportCenter.com
  • Complaints Filed: 2
  • Reported Damages: $3,106.00
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