Pandoraaustralia.charm.com
Complaint 95667 Details
- Date Occurred: 03/30/2014
- Reported Damages: $189.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have made an order to the value of $189.00 over a month ago and still have not received my goods. The tracking number that this so called Lucy has given me, does not register with any of the postal companies they say they use. Every time I write to complain they give me vague answers and Lucy says that she will give me a new tracking number soon. Be patient she says. I don't know how much more patient I can be. I now see, that other people on this forum have had similar experiences with Lucy, and sadly like me have never received any goods. I am upset with myself as I am usually very careful where I shop online. The bottom line is, a DO NOT BUY FROM PANDORAUSTRALIA.CHARM.COM. THEY ARE A FRAUD. I just hope that I can stop other people from being ripped off. By the way this company is not Australian at all. They are actually based in china.
- scammedandupset SBID #73639f568f
- Posted 03/30/2014
Comments
- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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Start Time: 03/30/2012 15:39:42
End Time: 03/30/2012 15:45:37
Operators: hongli wei
Transcripts:
Please wait for a site operator to respond...
If you do not want to wait, please click here to leave us a message.
Operator hongli wei has joined the chat.
hongli wei: What can I do for you?
: PAN 130063202 Please tell me what is happening with my order. I have contacted the police here in Australia and in China. Does it take that long to give a new tracking numbert?
: I want my goods posted to me or my money put back on my credit card.
hongli wei: hold on dear i will check for you
: you have given me a fake tracking number.
Operator hongli wei has left the chat.
The chat is ended.
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- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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Hi there,
I am very upset as I placed my order on the 11th March. You said it was posted on the 19th March. The tracking number you have given me is not recognized by any of the postal services you use. Your website says that delivery will be 5 - 10 days but it has been much longer than that. I have spent a lot of money and have not received anything yet. Do you know where my items are? The tracking number you gave me is EE681688235CN, but none of the postal services recognize this number when when I enter it in. When I have written to ask you about what is going on with my order, you don't give me very good answers. Can you please write to me straight away and tell me why this has happened as I am very upset. Simone
I am very upset and dissapointed.
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dear customer,
sorry for that. we have made an mistake, we have already check it for you. we will tell you the right one soon. thanks for your consideration!
best regards!
cs002
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- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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dear customer,
we are sorry to tell you that, we have already shipped to you, but the address is wrong, so now we have already resend to you. we are verr sorry if it takes you some trouble. thanks very much for your consieration!
cs002
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- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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Hello, I am making an inquiry about my order. It was posted on the 19th March, but I haven't received it yet. I have tried to track it on the parcel force website and the Australia Post website and they don't seem to know my tracking number or the status of where the parcel is. I am very worried as I haven't received it yet.
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Dear Customer,
Your order was shipped outon March 19, the tracking number of parcel is:EE681688235CN
You can track it online at "http://www.ems.com.cn/english.html"
Generally speaking, the period for delivery is 4-7 working days after dispatch. But sometimes because of flight delay or other reasons, the delivery time may be extended to 10 working days.
If you have any question, please contact us, we must give you a satisfactory solution.
Thank you!
United Kingdom - http://www.parcelforce.com/portal/pw/track?catId=7500082.
United States - http://www.usps.com/shipping/trackandconfirm.htm.
Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en.
Australia - http://ice.auspost.com.au.
Germany - http://www.gdsk.de/eng/index.html.
http://www.ems.com.cn/english-main.jsp
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- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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Comment: Hi there, my name is ...... I have not yet received a tracking number for my oreder and was wondering, have you posted it yet?
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hi dear
we have shiped your item out ,and will give you the tracking no soon
please don't worry
have good days
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- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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Hi there, I am confirming that my address is
..............
as I received an email off you to do so. When will you post my bracelet as I need it urgently as it is a 40th birthday present for someone.
Thanks ========================dear customer, we will ship your parcel soon,thanks.best regardsCS-008 -
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- scammedandupset SBID #73639f568f
- Posted 03/29/2014
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Dear Customer,
Thanks for your reply. We will dispatch your order ASAP. Any problem, please feel free to contact us.
Best Regards,
CS-001
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From:..........To: Lucy <[email protected]>
Sent: Wednesday, March 14, 2012 6:16 PM
Subject: Re:
Yes this is the right addressto ship to. Thanks ..........
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From: Lucy <[email protected]>;
To: Sent: Tue, Mar 13, 2012 9:18:46 AM
Dear customer, we have received your payemnt for Pan1300063202 , but we want to get some infromation about your order
1.
one bracelets and 18 charms
these items are stock now, we will dispatch your parcel asap
2
T: ........... on the other sides, we want to get some more details about your shipping
adress, are you sure this is your right shipping adress. plz confirm your information.
And, when you place a order on our website, we will arrnge special man service for your order,
if you have any question, plz contact us. thank you.
Wating your response. thank you
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Company Statistics
- Complaint Against Pandora Collections
- Complaints Filed: 33
- Reported Damages: $5,154.47
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