Freelancer.com
Complaint 94849 Details

  • Date Occurred: 03/27/2014
  • Reported Damages: $491.61
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Hi all

I am am one of the victim of Freelancer.com. First time user from UK i wish i could find this blog before paying money to them.

I did deposit 480 USD (They charged me 492 USD) to my account.

I was trying to create milestones for project,

4 pieces of 120 USD

I did not realised that it is on GBP then i did cancel it. All money came back to my GBP account. I converted them to my USD account.

When i deposited i had

£ 5 and $ 480 in my account.

When i converted i see that i have

$441.52 and £5.00 i have so i lost 38.48 USD in seconds???

USD and GBP exchange rates doesnt change like that in a second? I know the market. I know that guys would like to get profit but that is cheating. There is no that much high profit in Money Exchange Market? And it is impossible.

Then i emailed them and Costumer Service was terrible. They just said they can not fix it and to give my money back they offered more than 2 weeks???

This is scam. I cannot accept it. They can not charge users that much exchange rate this is insane. This is a big scam.

I don't know what to do to be honest. I claimed to get it back on Paypal but it is going to take ages. And they will keep my money god knows for how long.

And also after Paypal Case they suspended my account with no warning or no reason.

Shame to do business like that.

Thanks for listening :(

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Comments

  • sharron
  • sharron SBID #81f6f933b0
  • Posted 03/28/2014
  • Welcome to the club,
    Paypal wont refund your payment because it's electronics good and it's not under buyer protection,
    I lost $700.00 and after they charged me twice and when I open paypal dispute they suspend my account.
  • Was this helpful?
  • emirfreelancercom
  • emirfreelancercom SBID #6d5a778351
  • Posted 05/15/2014
  • Hello Uygar and sharron. My name is Emir and I’m from Freelancer.com. I came across your post here and we’d really like to help you.
    If you can send your Freelancer.com Support Ticket ID/number or username to [email protected], we'll sort out what happened to your account funds as soon as possible.
    Thank you and I really hope to hear from you soon.
  • Was this helpful?

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Business Profile Summary

  • Freelancer.com logo

Company Statistics

  • Complaint Against Freelancer.com
  • Complaints Filed: 17
  • Reported Damages: $14,260.91
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