Michelle Jacoby, DC Matchmaking & Coaching, DCMatchMaking.com
Complaint 91304 Details

Michelle Jacoby
Owner
DC Matchmaking & Coaching
www.dcmatchmaking.com

Michelle,

It is clear that you did not read my responses to the New Client Questionnaire before our meeting on Monday, March 19, 2012. Your communication on 2/27/2012 3:24:38 P.M says

"3. I'll spend two hours reviewing and thinking about a plan for you in advance of our meeting, based on your answers in the questionnaire."

It is clear that you did not do what you said you were going to do.


You failed to read the completed questionnaire and understand that I am an executive and you spent the time at the meeting criticizing executives.

Further, you did not have a copy of the completed New Client Questionnaire in front of you, and if I had not given you my copy, you would not have had anything at all in front of you.

Thus, you did not spend two hours reviewing and thinking about a plan for you in advance of our meeting, based on my answers in the questionnaire. It is clear that you spent no time on it at all.

Further still, the card you gave me of your friend who does make-up and styling, shows that she is in Frederick, MD and not in Potomac, MD as you told me during our meeting.

You failed to do what you said you were going to do.

Therefore, I am requesting a full refund for the entire $425 because you clearly did not spend 5 hours of time on my case.

Please remit said funds to me via paypal within the next five (5) days to my paypal account at email (Personal Info Removed).

Debra Charles
(Personal Info Removed)


In a message dated 2/27/2012 3:24:38 P.M. Eastern Standard Time, [email protected] writes:

2. You will fill out my in-depth New Client Questionnaire (attached) in advance, which assesses your dating background. Please return it to me at least 7 days before our initial meeting.

3. I'll spend two hours reviewing and thinking about a plan for you in advance of our meeting, based on your answers in the questionnaire.

4. We will meet for approximately 2 hours to create a personalized strategy for you to meet more people of the caliber you are looking for. We will trouble-shoot what has and hasn't worked in the past, and why. Much of this discussion will be based on what I see in your questionnaire, so I will tailor it to what I think you most need help with.