AT&T
Complaint 91 Details
- Date Occurred: 06/03/2013
- Reported Damages: $100.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Has anyone else notice third party charges on their AT&T bill?
Like most people, I have my monthly phone bill on automatic payment. Few months ago, I noticed a $19.95 monthly charge on it. I called the 800 number, but the rep couldn't really tell me what the charge was for. She gave me a lame story on some 2nd line voicemail that I never signed up for. After a frustrating 30 minute conversation with her, she still couldn't tell me exactly how many months I have been getting charged for this. She eventually revised two months fee and cancelled this service. She assured me her company won’t “automatically” sign me up again.
As mad as I was, I forgot about this matter. Today I randomly looked at my bill again, and there it was! Another $15.95 charge from another third party company! They have probably been charging me the past 3 or 4 months.
AT&T states it doesn’t sell our information to other companies. It also has nothing to do with these third party charges and there’s nothing AT&T can do. Really AT&T?! !!!
Comments
- C SBID #N/A
- Posted 07/05/2013
- Kelly, this is true, ATT does not provide the information to third parties. I would suggest you go online to your account and make sure anything that you saw on TV that you input a code for or any doubles for ringtones, etc., are disabled...the website will walk you through. And please check your bill EACH month, as you only have a limited window to dispute any unauthorized or incorrect charges. And if you have mutiple lines the charge could have came from one of those lines..good luck!
-
- thumb up
- 0
- thumb down
- 0
- flag
- damdog10 SBID #ab350189bf
- Posted 11/09/2013
- I know its been awhile don't know if you will read this, I have sprint phone was getting these data charges every month. This is what they said! You get these text from third party if you don't reply Stop then the company starts to bill you for it even if you never read it or just delete it I know it BS but every month if I get one call your carrier and stop it. It is a true rip off and all you can do is call your carrier. Hope this helps
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
AT&T Phone Number Complaint 364692 for $700.36
-
Charge of $700.36 from AT&T MOBILITY 9969 1525 VALLEY CENTER PKWY BETHLEHEM PA
-
Ram
- Posted on 12/05/2017
AT&T Complaint 355769 for $61.87
-
Anonymous
- Posted on 12/15/2016
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against AT&T
- Complaints Filed: 214
- Reported Damages: $9,392,171.19
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.