Kirkland McKay and Associates
Complaint 79215 Details

I am not saying this company doesn't honor its word to others but it did not honor its word to me.
A few weeks ago I applied for a loan through this company. It took a few days for a response. I received a call telling me I had been approved for a loan and given three choices of collateral. A co-signer, three months initial payments or debtors insurance. I chose three months initial payments. I called back and explained that I couldn't come up with that much cash and was told that it was worked out with her superior that I only needed to make 2 of the payments and they would make up the rest. I was given the name of the person I was to make the payment payable to. I sent the money to the person and called the next morning to let my loans person know it had been done. It was sent to the wrong person so I called to Western Union and changed the payee. So now this was going to be all okay. My load would be processed. It was not. I called the next morning and to my surprise I needed to send more money. I was desperate so I did. I called back and was told that by my loans person that she would be 45 minutes in processing the loan and I would have my money within a couple hours. That did not happen. Finally the next day I called first thing and the person I had been speaking to was not available for me to speak to as she felt so terrible about what was happening. The woman promptly told me that I needed to lay out $600.00 more. I said no. She told me that she could not process the loan then and the money was there waiting for me. It had something to do with border tax. She offered a refund cheque that is supposed to take 30 days but she would do it in 20. I guess we will wait and see.
I was told by three different women that answered my calls that this is a legitimate company. If it is I can't say I'd recommend dealing with them. I hope if anyone else has dealt with them they have had good luck. As for me..... no thank you.