AMERICANVALUEGROCERY.COM
Complaint 76172 Details

Contacted them at this number 1 800 303 1477 . Finally got a rep on the phone who claimed they had a voucher that was worth 2000$ only to finally get out that they were only coupons for a certain amount off certain items (really how many cokes can one person drink? and how much off on each coke do you get 20%?) This place basically send you a coupon book and adds up the "savings" to claim 2000$...which is 100% false. They transferred me to a manager (or rather a closer since I was about to hang up) The new person on the phone calimed two things...they were on the radio and thus they could not lie because of the FCC...yeah really they are the ones that supposedly make sure people don't cuss on thier handhelds...in a world were the FCC had claws and was fully staffed perhaps they could do something...but then again even then I am sure the fine print would get the scammers off the hook by saying 2000% in "savings". The next thing the person claimed was they were BB accredited...searched BBB online and read this...
"THIS BUSINESS IS NOT BBB ACCREDITED

Grocery Discount Club Online

(866) 276-26006433 Topanga Canyon Blvd #140, Canoga Park, CA 91303 http://www.americanvaluegrocer..."

I listed the 20 complaints filled and proven in the last year and he just said well only 20 out of thousands is not bad. Well speaking from experience getting a complaint filled and ruled on is not easy and most people just complain to teh BBB but don't follow through. I would say if you are up for a battle and have free time you could sign up with these guys and sue them when they don't deliver like they promise. I managed to get several hundred from Columbia House and FreeGiftCards (I think these are the same guys so beware) back in the day because it was fun playing them at their own game...but I am back in school now and far too busy to deal with them. (besides all you may win from these guys this time is coupons, your creditcard manditory 20 dollar sign-up, and if you are lucky time lost)


P.S. My monetary loss was the 1 dollar for the minutes I used on my cell talking with them.