Time and Gems
Complaint 7357 Details

Once I had payed $8,700 for a Rolex, I was told that they had sold the watch I bought. Then right before they shipped this new watch, I was told that they had sold that one too and would instead be sending me a Rolex that was 4-6 years older than even this one. The Rolex that showed up had very poor quality diamonds (they look like plastic placed on a Rolex), a crown that was extremely worn and would soon need replacing, a tired hack system, and simply was not the watch I though that I was spending so much money on. I was told that I could send the watch back without issue. But It gets WAY worse! Before the watch had even arrived, I contacted Jeff Chan and told him to recall the watch since I wasn't even sure which watch would be showing up anymore! Of course they did not do this, and once I returned the watch the owner, Michael Davidi, contacted me and falsely accused me of sending them back an exact replica of this watch. Apparently I tracked down an exact replica of a watch that I wasn't even sure of what it would look like? I was then told that I could have a full refund (we know that you didn't actually send us back a fake watch), in return for not leaving this review. I was fine with that, but that was half a month ago and now I can't get in touch with him and am yet to get a refund on the money of mine that they are illegally holding. So now the company is illegally holding my money, won't return my emails or calls, and won't even get in touch about a lawsuit.