HCG Ultra
Complaint 70808 Details

I was told by someone on my friends list on facebook that hcg had helped her lose about 15 kgs over about 2 months or something like that and so I went to the link she had posted into her comments. I ordered a small package that was meant to be 30 days worth it was $100 plus $20 postage to Australia and I received a email saying my order was processed. heres the email
Thank you for your purchase with our online store.
This has been billed on behalf of CPI WORLD HERBAL +17144000572
We have successfully processed your order and hope you enjoy the items that you have purchased.
We deeply appreciate your business and hope to hear from you soon.
Transaction details:
Your order ID is: GWH-494076903
Total Charges: 119.94
Items purchased:
2-HCG
Statement on your credit card would appear as
CPI WORLD HERBAL +17144000572
If you have any questions regarding your order, please do not hesitate to reply me with questions, such that we may be able to resolve any issues as swiftly as possible.
Your item(s) will be shipped and you should expect them within 9 - 15 business days.
You can check on the progress of your order as well at:
http://customer-zones.com/
Thank you and best regards,
Customer Support

Mid Dec I sent them a reply saying I hadn't got any package and got this email
Dear Customer,
We apologize for the delay you're experiencing with regard to your shipment.
To avoid any further delay, we would like to inform you that we will be reshipping your order to you using another courier service instead of holding you up. If you do not receive this reshipment in the next 7-10 working days, please contact us.
In the event that Australian Post manages to locate and send you the first shipment, please accept the reshipment with our compliments.
If you have any further concerns, please do not hesitate to contact us.
Regards,
Nancy Holmes
Customer Support

then the following day got this one

Thank you for your recent order with us for
2-HCG
We do apologize but on your original shipment, a wrong zip code was included and the shipment was returned as undeliverable to us.
We have arranged for a replacement shipment, and it has gone out to:
**Removed My Address**
I apologize unreservedly for any inconvenience caused by the delay.
If you should have any questions, please also do not hesitate to e-mail me.
Sincerely,
Nancy
Customer Support

Early Jan still nothing sent another email (wasn't thinking it could be a scam because of were i got the link to the webpage)

Hi,
Thanks for your e-mail.
Your order has been processed and shipped.
We apologize for the long delay. We can understand the frustration you're experiencing with regard to your order. We value your business, and are trying our best to set this right.
Please feel free to let me know if you should have any questions, and thanks for your kind patience in the meantime,
Best Regards,
Nancy
Customer Support

A couple of days ago I sent them a email saying I wanted my money back cause 4months of waiting was insane and I checked the page this morning and now its not loading as if its gone http://www.hcgultrasale.com/index.html

after seeing that did a search or hcg scam or real and found pics of the webpage saying it was a scam (dont know if they sent stuff out for some people to get more people to there page via word of mouth to rip them off or what) Just dont trust anything like