Pimsleur
Complaint 68700 Details

In July of 2011, I ordered $9.99 language lessons in Russian. The CD arrived almost two months late; I called to complain and the sales person was very helpful. About a month later I received a box set of Spanish CDs; the bill inside said there was no charge. I figured this was a consolation for my Russian CDs being too late for me to use them.

After this, I never heard anything from the company and there were no unusual charges on my credit card. On February 2, 2012, I received a letter saying I owed them $256 and that they had tried to contact me repeatedly because my credit card had been "denied." The letter threatens to send me to collections if I do not give them a different credit card. There is nothing wrong with my card; the card just refused to pay them.