Pura Silk
Complaint 65193 Details

  • Date Occurred: 01/01/2014
  • Reported Damages: $97.41
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered Purasilk on 12/17 (SATURDAY) for S&H cost of $4.28. On Jan 1, MONDAY and HOLIDAY less than 2 wks later, a charge of $97.41 was made on my credit card. When I called and spoke to Heather I was told that I had to cancel within the 2 wks after I received the product in order to avoid the $97.41 charge. I did not have the product in hand for more than a week. This was shipped the week before Christmas. Heather refused to let me talk to her supervisor or Tyler, her superior. She said I apparently couldn't read and thus my error and my loss of $97.41. Apparently Heather is unfamiliar with a calendar and unfamiliar with the fact that I needed 2 weeks after receiving the product to get the 2 weeks trial period that she claims I failed to read about. All in all a total scam!

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Business Profile Summary

  • Pura Silk logo

Company Statistics

  • Complaint Against Pura Silk
  • Complaints Filed: 452
  • Reported Damages: $120,452.30
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