Next Step Holdings, INC. dba Market Traders Institute
Complaint 63825 Details

Responding to advertisement I contacted MTI who offered a course of training in foreign exchange with guaranteed results within 60 days sufficient to enable me to pay for the entire cost of the course functioning as a professional forex trader, a necessary requirement of my stock broker.

During the initial and subsequent phone conversations I had with the company's sales representative, I impressed on him a concern that I had, that due to my poor health and advanced age, I might need to withdraw from the program within the 60 day grace period. He repeatedly assured me there would not be a problem. I had explained my doctors were considering another operation and that perhaps it might be best to delay everything until they made up my mind for me. His response was that since surgery might not be necessary, I should begin the course immediately, and if I was forced to drop out they would promptly return my $1,500.00 and cancel the twenty four monthly payments of $103.95, the balance due being $2,500.00 to be drawn from my bank account.

That seemed reasonable since he'd assured me that I'd be able to withdraw within the 60 day period. The assigned mentor was to contact me within "a day or two" to begin explaining the material that they began sending me by email the next day.

During those first weeks, two or three different mentors would call asking how I was doing, tell how great MTI was, and after a few minutes, excuse themselves, saying they had still another student scheduled, but they would get back to me in a day or two and that we'd begin my instructions then.

By the time two or three weeks had passed, I began to press them since we'd not even started. The sales representative would seem surprised and apologize. This went on two or three more weeks until I finally told their representative that since my 60 day grace period was about to expire, that I was exercising my sole option to cancel the course and requested they return my $1,500.00 down payment and not draw any payments from my bank account.

To make a long involved story shorter, it seems for me to get any money back, I would have to prove to their satisfaction that I had already gotten my money's worth, therefore I'm out the money. They began drafting my bank account for the monthly payments. I'm wondering if the U.S. Postal Service has had any complaints. Fraud using the U.S.Mail used to be a felony


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