iFreeClub.com
Complaint 6178 Details

It's not necessarily the money as it is the principal of the matter.Your probably aware of ifree club.com, unfortunately I'm one of the dummies that got sucked in to the "LimeWire Lawsuit with the free items that were suppose to be awarded,I've sent them numerous e-mails ,which they have replied to, but I still have recieved nothing.I have pasted my last e-mail contact with them to this complaint. Thank You, Mark A. Cox ......(Personal Info Removed)
Dear Customer,



Your order was shipped on Friday.



We use standard shipping, which can take 3-5 BUSINESS DAYS. On that note, we've had customers receive their orders as quickly as 1 business day, and in a few cases some customers do not receive their order for 10 business days.



PLEASE NOTE: Business days are MONDAY TO FRIDAY.



--

James Clarkson

Customer Service Representative

iFree Club

www.ifreeclub.com





From: M.Cox (Personal Info Removed)
Sent: Saturday, July 09, 2011 3:15 PM
To: [email protected]
Subject: Re: Receipt for Your Payment to Free Club



I was curious to see what the status of my order maybe, I understand these things can take sometime, it has been since May 2-2011

when I joined, the approx. shipping date was suppose to be the week of June 27 To July 1-2011,I was wondering if there were any changes to my order, BRAVIA XBR-52LX900 52" 3D HD LCD TV ,

Thank You , Mark A. Cox





----- Original Message -----

From: mark cox

To: (Personal Info Removed)

Sent: Friday, July 01, 2011 12:07 PM

Subject: Fw: Receipt for Your Payment to Free Club







----- Forwarded Message ----
From: iFree Club <[email protected]>
To: M.Cox (Personal Info Removed)
Sent: Wed, June 29, 2011 9:08:41 PM
Subject: RE: Receipt for Your Payment to Free Club




Dear Customer,



Thank you again for joining iFree Club. The approximate shipping date is the week of June 27th to July 1st.



We will contact then when your order ships.



--

James Clarkson

Customer Service Representative

iFree Club

www.ifreeclub.com





From: M.Cox (Personal Info Removed)
Sent: Wednesday, June 29, 2011 3:11 PM
To: [email protected]
Subject: Fw: Receipt for Your Payment to Free Club





----- Original Message -----

From: M.Cox

To: [email protected]

Sent: Wednesday, June 29, 2011 2:00 PM

Subject: Fw: Receipt for Your Payment to Free Club



I am writing this in regards to the TV I ordered......BRAVIA XBR-52LX900 52" 3D HD LCD TV , Thank You Mark Cox, Can you tell me the status on my order?

----- Original Message -----

From: M.Cox

To: [email protected]

Sent: Wednesday, June 29, 2011 1:54 PM

Subject: Fw: Receipt for Your Payment to Free Club





----- Original Message -----

From: [email protected]

To: Mark Cox

Sent: Monday, May 02, 2011 5:16 PM

Subject: Receipt for Your Payment to Free Club








May 2, 2011 15:16:54 PDT
Transaction ID: 2LG16421MW617302N


Hello Mark Cox,

You sent a payment of $19.95 USD to Free Club ([email protected])

It may take a few moments for this transaction to appear in your account.


--------------------------------------------------------------------------------

Merchant
Free Club
[email protected]
Instructions to merchant
You haven't entered any instructions.

Shipping address - confirmed
Mark Cox
(Personal Info Removed)
United States
Shipping details
The seller hasn’t provided any shipping details yet.

Description
Unit price
Qty
Amount

iFree Club Shipping & Handling Fee
Item# 1
$19.95 USD
1
$19.95 USD




Subtotal
$19.95 USD

Total
$19.95 USD

Payment
$19.95 USD

Charge will appear on your credit card statement as "PAYPAL *FREE CLUB"
Payment sent to [email protected]





Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/help.

Get verified – Pay from your bank account and you're 100% protected against unauthorized payments sent from your PayPal account. Log in and click the Unverified link below your name.

FOR INTERNATIONAL PAYMENTS ONLY

Commissions and Fees incurred by sender: $0.00

Rate of Exchange: The above exchange rate includes a 2.5% spread above the wholesale exchange rate at which PayPal obtains foreign currency, and the spread is retained by PayPal. If and when the Recipient chooses to withdraw these funds from the PayPal System, and if the withdrawal involves a currency conversion, the Recipient will convert the funds at the applicable currency exchange rate at the time of the withdrawal, and the Recipient may incur a withdrawal fee.

RIGHT TO REFUND
You, the customer, are entitled to a refund of the money to be transmitted as a result of this agreement if PayPal does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.

If your instructions as to when the money shall be forwarded or transmitted are not complied with, and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.

If you want a refund, you must mail or deliver your written request to PayPal at P.O. Box 45950, Omaha, NE 68145-0950. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000.00 USD and attorney's fees pursuant to Section 1810.5 of the California Financial Code.

Important Note: The Right to Refund claim process applies only to payments that have not been successfully transmitted to the recipient. With PayPal, almost all payments are transmitted to the recipient immediately, except for eCheck payments, and payments to non-PayPal members.

Please do not file a Right to Refund claim if your payment has already been completed. If you have problems with a completed payment or need assistance settling a dispute with a seller, log in to your account and click Resolution Center at the top of the page.

You can also click Help at the top right of any PayPal page for more information about the Resolution Center and filing complaints.

MA residents only: PayPal holds a Foreign Transmittal Agency license in the State of Massachusetts - License Number FT3345.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.



PayPal Email ID PP120