AquaLift
Complaint 60044 Details

I hereby report the Internet scam of the company AquaLift+ VitaDerm that it is advertised on the site http://onlineconsumerline.com/skincare/

Here is what they offered:
Free 30 day supply of AquaLift Wrikle reducing serum(exclusive promo code “AQUA” to get $1.95 shipping)
Free 30 day Supply of Vita-Derm Anti-aging Mosturizer (2.97$ with Promo code Skin)
The FREE TRIAL offer is valid till January 18, 2012.

The offer was supported by a story about Mary of Brossard, mother of 3 ( I am also from Brossard), who underwent a miraculous change for 5$ only!! About 41,500 readers announced that they liked this story, so they are all potential victims of the same scam

On December 21, my credit card was charged with 4.19+ 3.15 CAD, (3.95 +2.97USD), which I assumed it was for shipping. On January 4, I was charged with 78.10 CAD (74.99 USD) , which I had not authorized. I tried to complain on the phone (1-877-498-1950), but an automated system forwarded me to an Internet supplier, which denied any relationship with the above products. On January 9, I have got the product, but I still needed information on why I had to pay for a FREE trial, so I wrote an e-mail to the customer support.
Here is what they answered

In this particular case, having not cancelled your respective order(s) before the end of the free-trial period, you were subsequently billed the full amount of the product(s) that you initially ordered.

If your subscription is still not cancelled a month after your initial subscription, you are scheduled to be sent a new 30-day supply of the product, for which you will be billed again.

So, I should have canceled the order BEFORE I got the product if I wanted to avoid the billing and if I DON'T CANCEL IT, WILL BE BILLED THE SAME SUM TILL THE END OF MY LIFE!? iNBETWEEN, I was annonced that the Via-Derm product that I have ordered will soon arrive, probably with the same conditions.
I hope that somebody reAds this and stops the cycle of scams.
For other reports oF scams with the two products read further on :

www.scambook.com/report/view/58182/Vita-Derm-and-Aqua-Lift-False-Advertising-for-154.98-on-01-10-2012
and http://www.scambook.com/browse/index/company/23112/Vita-Derm-and-Aqua-Lift


Mariana Ciureanu, PhD