Zynga.com
Complaint 59582 Details

  • Date Occurred: 01/15/2014
  • Reported Damages: $1,000,000.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Zynga.com Complaint / User Submitted Image #59582

I PLAY A GAME CALLED YOVILLE I HAVE PLAYED SINCE 08, I WENT TO GET ON AND CHECK MY ACCOUNT AND I WAS PERMANETLY DISABLED. THE ONLY REASON THEY TOLD ME WAS I HAD A EVENT THAT BROKE TOSS. I ONLY HAVE EVENTS TO SELL ITEMS THAT THEY CARRY IN THE GAME AND HAVE NEVER RECIEVED A WARNING LIKE OTHERS DO. I DONT BELIEVE I DID ANYTHING WRONG I THINK THEY JUST WANT ALL 08 PLAYERS GONE THEY THINK WE HAVE TO MANY COINS AND ARE BANNING US ALL FOR NO REASONS. I HAVE PAID A TON OF REAL MONEY ON THIS GAME AND JUST THE DAY I PLAYED I PUT 25.00 DOLLARS INTO YOCASH TO BUY ITEMS THEY TOOK IT ALL. THEY WONT SPEAK TO ME ABOUT MY ACCOUNT BUT ONLY SAY ITS FINAL. I WOULD LOVE A ATTORNEY THERE WILL GO AFTER THEM THERE ARE MANY PEOPLE THAT HAVE HAD THIS HAPPEN AND THEY WONT EVEN LISTEN TO US. I HAVE FILED A BBB AS MY FIRST ACTION AND SECOND I WOULD LIKE TO FIND A ATTORNEY TO HELP ME. WE CAN'T EVEN PLAY THE GAME ANYMORE WITHOUT BEING AFRAIN OF BEING BANNED AT THERE WHIM. OTHER PLAYERS CAN REPORT YOU AND THEY WILL BAN ITS ALL SO CRAZY. ALSO I KNOW ITS HARRASSMENT WHEN THEY DELETED A PIC I HAD UP IT WAS OF MY AVATAR AND THEY STATED IT WAS A TOSS VIOLATION HUNDREDS OF PEOPLE HAVE THIS UP AND I READ TOSS AND NOTHING WAS SAID ABOUT IT. THEY HAVE TARGETED ME AND BANNED MY ACCOUNT TO GET RID OF ME.

Do You Have a Complaint?

Submit a Complaint

Comments

  • Beeeee
  • Beeeee SBID #4ee1e915fc
  • Posted 01/16/2014
  • I have two emails from them now saying two diffrent reasons they banned me they can't even decide why they did it. It shows i did nothing wrong.
    Hello Tammy,

    This is Marian and I'm one of the game leads in YoVille. I will be assisting you today. I understand that you have been deactivated.

    I have checked your account and the events you have made. Apparently your event titles are in violation of our Terms of Service. I am therefore unable to reinstate your event hosting privileges.

    You can read the Terms of Service here: http://www.zynga.com/legal/terms_of_service.php

    Please ensure to follow the Terms of Service to enjoy uninterrupted game play.

    Thank you for your patience and understanding.
    Regards,
    Marian
    Zynga Player Advocate

    Follow Us on Twitter @zynga
    Your Incident # is: 120110-12534928


    Hello Tammy,

    I appreciate your response. I have checked the pictures you have provided. I would like to inform you that teh events you have created is not the reason why your account was deactivated. it shows that you have violated our Terms of Service by non standard game play. Thus, we cant reinstate the status of it.

    I apologize however that we are unable to release the results of our investigations to you or to any other player due to privacy issues.

    Thank you for your understanding
    Regards,
    Nenevie
    Zynga Player Advocate

    Follow Us on Twitter @zynga
    Your Incident # is: 120110-12534928
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Zynga.com logo

Company Statistics

  • Complaint Against Zynga.com
  • Complaints Filed: 66
  • Reported Damages: $11,088,196.80
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.