JustHookUp.com
Complaint 57885 Details

  • Date Occurred: 01/02/2014
  • Reported Damages: $15.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This site is a complete SCAM!!!!!

Here's what I wrote to "JUSTHOOKUP.com":

Without doing any research on your site "JUSTHOOKUP.com I decided to give the free trial membership a try. During this initial trial period I received numerous emails and "likes" from many women that supposedly lived in my area. Although I was unable to view and read the messages that I received I felt that the growing number of emails seemed very promising. At that point I decided to go ahead with the paid membership and see where this leads. Unfortunately it didn't take me very far.

After replying to nearly twenty different emails that I received I waited and waited... but.. no response. How is it that seventeen different women can make initial contact and not a single one would respond when I replied to them?? The second thing that I found very odd was once I became a paid member all the incoming emails virtually stopped except for the promotional ads from "JUSTHOOKUP.com" trying to get more money for different things such as becoming a featured member.

Now I'm curious as to what I just paid for so I began to do some research about "JUSTHOOKUP.com". The very first thing that I noticed in all capitol letters was "SCAM!!!!" Other users of the site were describing the exact same things in detail that I experienced. The most shocking were the seemingly generic messages from women that say "You don't say much in your profile, tell me more about yourself." While I'm sure that there are some real members on this site the methods used to populate it are reprehensible. Also its extremely apparent to me that this site uses bait and lure tactics in order to cheat quite a few individuals out of their money.

I'll spare you the treats of lawsuit and filing formal complaints if my funds are returned in full immediately. You do not have my permission to use, sell, trade or post any of my photos anywhere. You will also completely remove all of my images from this website immediately. You will also remove all of my personal and debit card information from your files. If these terms are not met I will assume that you are sticking by your practices and I will pursue alternative means of gaining your cooperation.

After I sent that email customer support replied to me with the two following emails:

1)
Hi,

I can confirm that $14.96 has been refunded to your card and be with you shortly.

We have attached your invoice which clearly stats the refund has been processed, please feel free to print this for your records.

If you would like more information about your refund please do not hesitate to contact us on 1 888 408 5785. *toll free*

Kind regards,
The Just Hook Up Team

*PLEASE NOTE: THIS REFUND MAY TAKE 5 WORKING DAYS TO APPEAR IN YOUR ACCOUNT*

2)
Hi (my name),

Thank you for your email.

I can assure you that justhookup.com is a completely legitimate website and we work very hard to maintain it's reputation and provide our customers with a great service.

The majority of our customers build up great relationships on the site and we endeavour to ensure that all customers have the same experience.

However, I have now refunded your payment as requested.

Please be aware that the refund can take up to 7-10 working days to go back into your account.

I can confirm that your account has now been deleted and your profile removed from our site.

Kind Regards,

Mox Leith

Customer Service Representative

Date Support Team


It's a bunch of BS and now I'm waiting to see if the charge will actually be reversed. Wish me luck.

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Business Profile Summary

  • JustHookUp.com logo

Company Statistics

  • Complaint Against JustHookUp.com
  • Complaints Filed: 812
  • Reported Damages: $1,122,523.62
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