Lifebooker
Complaint 55160 Details

I purchased Laser hair removal (LHR) from them . It was a $229 for 4 areas at European Skin Care Center in NYC. First I couldn't get the company to pick up the phone to place the appointment . When I finally did I went it to find a filty dirty office. 1. They didn't use a paper liner in between customers , just a dirty blanket. 2. They didn't offer we protective eyewear. 3. I googled the treatment when I got home and saw that I recieved IPL instead of LHR. I called the company and told them about it. They promised to get back to me. Noone did. I emailed someone named Ariane and she started to speak to the company on my behalf. After constant calls and emails Lifebooker decided to refund there portion of the loot about $80. Doesn't that mean that the admit that this was a less then perfect transaction? I was still out about $150. They won't do anything. I was told to dispute it on my credit card. Visa wont refund me because I paid lifebooker but European skin care center didn't service me properly. In other words I'm stuck. Unless I bring them to small claims court. Its been a disaster and I recommend sticking with groupon no matter how big the savings seem.