NortFaceSalesOutlet
Complaint 54563 Details

From: [email protected] <[email protected]>
Subject: Re: RETURN ADDRESS AND REFUND order796
To: (Personal Info Removed)
Date: Tuesday, November 15, 2011, 1:28 AM


Dear customer?

As you required. You can send back the product to the following address. we will refund your money after we receive the items.

Thank you for understanding.


Name?Wei Guiran

Address?(Personal Info Removed)

Zip code :(Personal Info Removed)

Phone?(Personal Info Removed)

And would you please inform us the Tracking Number when you send items back, It is easy for us to identify your package from others'.

Many thanks.

Was told that refund had been issued by YoursPay.com on 11/29/11. See email below:

Refund Notice From YourSPay
Tuesday, November 29, 2011 2:50 AM
From:
"[email protected]" <[email protected]>
Add sender to Contacts
To:
(Personal Info Removed)
Dear (Personal Info Removed):
We are the online payment platform, and we are glad to inform you that your following payment have just been refunded by us .
It will be arrived at your bank account in about 10 to 30 business days which also depends on your issuing bank's refund cycle.
------------------------------------------------------------------------------------------------------------------- Refund details: -------------------------------------------------------------------------------------------------------------------
Order No.: 796
Payment Date&Time: 2011-11-07 05:52:08
Amount: 203.7 USD
Refund Amount : 203.7USD

Refund never given and all emails have resulted in continued run around by northfacesalesoutlet. YoursPay has not responded at all.