BidRack
Complaint 515 Details

  • Date Occurred: 06/10/2013
  • Reported Damages: $99.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I found this website while searching for a used ipad through Google. I was advised upon entering that I must register before browsing the auction items. There was no mention of a registration charge. I looked and looked and decided it was safe. I entered my information, including credit card info, and as soon as I had done it, I was informed that I had "purchased" some astronomical number of "bids", like 156 bids. I really thought my credit card number was for paying for whatever I should bid on and win. I immediately went to the site of my bank, and saw I had been charged $99.00. I called Bidrack immediately, spoke to someone named Kyle, who told me that he was forwarding my request for a refund to appropriate person and they would call me. They did not call me so the next day, I called them back. A woman named Sara then told me that she was sending the information and that they would probably issue me a refund on Tuesday, june 14. She told me that when they issued the refund I would be given a number that I should write down. She said my refund would then come in about 6 weeks. I called about that today (Tuesday)& got someone who acted like she didn't know what I was talking about. I received an email assigning me a case number [#911327)and refusing to refund my money. They said although they acknowledged my right to a refund by law,but that when I submitted my information I had agreed to their no-refund policy. I agreed to no such thing. Actually, they were very vague before I entered my info, and afterwards, they disclosed a lot more. It was like "gotcha!!!" My bank will dispute this, but I think the website's practices should be investigated.

I have reported this company to internet fraud division of the FBI & will also send information to the Texas Attorney general's office.

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Comments

  • margaret
  • margaret SBID #N/A
  • Posted 06/17/2013
  • What kind of proof is needed? I tried to send the entry from my bank acct but that didn't work. However, strange as it seems, Bidrack refunded my $99.00, and neither my bank nor I know why. The person at my bank said I must have said the right thing when I complained. I don't know what I said........go figure!
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Business Profile Summary

  • BidRack logo

Company Statistics

  • Complaint Against BidRack
  • Complaints Filed: 1052
  • Reported Damages: $151,544.40
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