CanvasDiscount.com / BestCanvas.com
Complaint 48936 Details
- Date Occurred: 12/02/2013
- Reported Damages: $34.90
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a 16X12 canvas. I recieved an email saying the $34.90 was being taken out of my account, but I have never recieved the canvas. I emailed them and got a generic email about how they had a high volume of emails right now. I tried calling and once got a busy signal, the other time it just rang and rang. DON'T USE CANVAS DISCOUNT!!!!!!!
- Allison SBID #7dde6aede0
- Posted 12/19/2013
Comments
- Rachel-Bestcanvas SBID #f9167b52a2
- Posted 08/17/2014
- Dear Customer, Thank you for your response. We are sorry that your order was not delivered to you in a timely manner. We are proud to say that we are now shipping out all orders within 24 hours.Due to higher than normal request volumes, we unfortunately experienced delays in the processing of our messages in the past. Our current support team is working hard to process all requests quickly and I can personally guarantee if you write us you will get a response within 1-2 days. If you send an email to me at [email protected], I would like to get a better understanding of what happened and see if we can find a solution. Thank you for your cooperation!
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- Allison SBID #353a34a7ae
- Posted 08/24/2014
- I emailed [email protected] on 8/18/2012. Today is 8/24/2012. Still no response. . . .
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- Allison SBID #c6387696d5
- Posted 10/08/2014
- Today I received my canvas. It's a little late (10 months since I ordered it), but I am glad to finally get it.
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Company Statistics
- Complaint Against CanvasDiscount.com
- Complaints Filed: 61
- Reported Damages: $5,542.72
What is SBID?
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