i Lender assist
Complaint 45655 Details
- Date Occurred: 12/06/2013
- Reported Damages: $30.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My checking account was charged an unauthorized $30.00, supposedly for a fee they charge for membership. I called the company and was told that in the terms and conditions, it states that this charge would allow me "membership" in their payday lending program. What they did was to send me to a number of other payday lenders. What I said to the first rep was that I had not signed up for any services. The woman, whom I could barely understand, said that the most she could do was to cancel my membership. I told her that I wanted a refund of the $30.00 they had charged me. Finally, I asked to speak to a supervisor, again, whom I could barely understand. She was very rude and basically said that I would not get a refund. I told her I would escalate the complaint. She said that it was already escalated and then hung up on me. Their phone is 888-475-9335. I want my $30.00 refunded, but don't know where to go from here. I hope you can help.
Update: 12/09/2011
The only proof I have is my bank statement. I have never received any notifications from them.
- Belen SBID #98d3a591f5
- Posted 12/09/2013
Comments
- Herb SBID #88e46d091d
- Posted 12/09/2013
- "Lender Network" is the culprit. 12/09/11 Learned from my banker $30.00 was removed 12/06/11 from my account, without authorization, or even confirmation of any "charge". I DO NOT know how they got into my company checking account. Bank had their phone and my conversation was with person in India. Spoke for long time and a lady claimed they will "post" the $30 to my account. This outfit is in Henderson, Nevada. Never Trust anyone in Nevada. We'll see.
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- Vipin SBID #98d97a610e
- Posted 12/11/2013
- your best bet would be the credit card customer service. Call and complain that it is fraudulent and u did not approve. They will connect u to the other party and u tell them u did not approve. Either CC will pay u or the guilty will pay u on the spot. Either way u get ur money back. Most of the CC offer zero liability to customers on fradulent transactions
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- Debbie SBID #7a3f1a73da
- Posted 01/18/2014
- $30 was taken out of my account in Nov. 2011. Called and complained about it and was told that a refund would be given. Even got an email saying that it would on Dec. 12, 2011. Still have not received my money and have called 4 times. Tried to call today and both numbers have been disconnected. If anyone has a number please let me know. Thanks
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Company Statistics
- Complaint Against iLender.net
- Complaints Filed: 719
- Reported Damages: $120,645.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.