PureCollagenX.com
Complaint 44960 Details

  • Date Occurred: 12/01/2013
  • Reported Damages: $108.39
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Noticed ad for free trial of Hydrofirm Sample Size and Pure Collagen Anti-Aging Facial Serum only having to pay the shipping and handling charges, which were immediatly charged to my credit card. Phoned to cancel my trial offer and it was suggested (by Employee ID #181) to extend the offer as I had not received the samples to date. AGAIN, telephoned to cancel on December 1, 2011 (told cancellation was successful by Employee ID #181447) On December 1, 2011 $108.39 was charged to my credit card for order which I DID NOT authorize! On December 7, 2011 spoke with Employee ID #181380 to explain WHY this occurred and was given the run around saying she would process a partial refund in the amount of $50.00 on that day and will refund remainder when product is returned with RMA# clearly visible on outside of package!! Credit has still not been issued AND I have received NO product as of this date!! Unbelievable!!

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Business Profile Summary

  • PureCollagenX.com logo

Company Statistics

  • Complaint Against PureCollagenX.com
  • Complaints Filed: 50
  • Reported Damages: $7,115.16
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